We at TechServe Alliance are proud to announce once again that we will be offering the 2011 Techserve Alliance Conference Recordings to both those that attend and those that are unable to make it to Phoenix to join us for the conference.  More importantly, we have received your requests, heard your feedback, and are happy to offer our best product ever this year!

Order your 2011 TechServe Alliance Conference Recordings today.

• Your 2011 DVD-ROM Set Includes:
  
  • MP3 Audio of the Speaker Presentations
  • Includes available presentation materials
  • Select presentations include audio synchronized with the speakers’ slides
  • Download the MP3 files to your favorite MP3 player and listen on the go

We at TechServe Alliance are proud to announce once again that we will be offering the 2010 Techserve Alliance Conference Recordings to both those that attend and those that are unable to make it to Orlando to join us for the conference.  More importantly, we have received your requests, heard your feedback, and are happy to offer our best product ever this year!

Order your 2010 TechServe Alliance Conference Recordings today.

• Your 2010 DVD-ROM Set Includes:
  
  • MP3 Audio of the Speaker Presentations
  • Includes available presentation materials
  • Select presentations include audio synchronized with the speakers’ slides
  • Download the MP3 files to your favorite MP3 player and listen on the go
  • Video of Select Keynote and Lunch Sessions
  • Including available synchronized slides of the following
  • TechServe Alliance Lunch
  • Addressing the Magic of Change, Innovation, Performance Improvement and Customer/Employee Relationships
  • Collaboration vs. Collision: The Four Generation Workplace
    
  DVD-ROMS for computer use only with DVD-ROM drives.  We respect your privacy. Your contact information is never sold to other parties.  Your e-mail address is used for shipping notification. Please note: Published sessions will be based on speaker permissions and audio quality.  TechServe Alliance and Association Archives reserve the right to change final session list.  Your payment serves as a deposit for this product. Delivery will take place in approximately 6-8 weeks after the event takes place.
  
  
  
  WE RESPECT YOUR PRIVACY. YOUR CONTACT INFORMATION IS NEVER SOLD TO OTHER PARTIES. YOUR EMAIL ADDRESS IS USED FOR SHIPPING NOTIFICATION. YOUR SATISFACTION IS GUARANTEED. PLEASE NOTE: SESSION CHANGES MAY OCCUR. NOT ALL PRESENTATIONS MAY BE AVAILABLE DUE TO SPEAKER RELEASES, AV PROBLEMS OR PROGRAM CHANGES. DELIVERY WILL TAKE PLACE IN APPROX. 6-8 WEEKS (after the end of the conference).
  

  2010-P-TSA-006

Audio recordings, slides & handouts from TechServe's most popular Breakout sessions. Also includes video of all 3 keynotes!

Enjoy the convenience and flexibility that MP3 DVD-ROMs offer:
Upload to your MP3 player
View available speaker slides
Listen on your computer in your DVD-ROM drive

This one-day seminar will provide you and your team members with a comprehensive overview of the key operational issues and “best practices” necessary to effectively manage an IT Services firm.

Sessions include:
• Legal (review of contracts): Am I taking necessary steps to protect my firm?
• Insurance: How much coverage should I have? Do I need E&O?
• Back Office: How can I simplify this process?
• Marketing: How do I begin to develop brand recognition?
• HR – hiring and firing: How do I ensure that I am in compliance?
• Compensation Plans: Can I keep (and attract) top producers with my current comp plan?
• Best Business Practices panel of experienced owners and executives.

Audio recordings, slides & handouts from NACCB's most popular discussion group sessions. Also includes video of all 4 keynotes!

Enjoy the convenience and flexibility that MP3 DVD-ROMs offer:
Upload to your MP3 player
View available speaker slides
Listen on your computer in your DVD-ROM drive